Ratings & Reviews

Overall Rating

5(41 reviews)100% of customers recommend this property

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Resident Reviews

Almost perfectsubmitted by Christopher R. - |Recommended: YesAlmost everything is perfect. The biggest issue is if you rent a three bedroom apartment your limited to 2 parking passes and have to rent a garage for your 3rd car if you have all adult roommates. Aside from that specific issue related to our group. Everything else was great.
response from property -Thank you so much for the wonderful review! we try very hard to make everyones living experience with us a positive one. I am very sorry about the parking policy. Ultimately we have to what is the most fair for all the resident's as a whole. Limiting 2 spaces per household was the result of much deliberation due to the total number of spaces and wanting to give residents the opportunity to park as close to their home as possible. We very much hope you can understand and will be willing to refer our community to others in the future.
Very beautiful apartments but...submitted by Deashia - |Recommended: YesIt’s a very beautiful and quiet community. Everyone is nice and helpful including staff and I love my unit but the only negative is there’s a lot of insects We’ve had pest control come out twice already and even had to spray around ourselves and we’re still seeing lots of bugs.
response from property -Thank you so much for your kind words! We have very happy to have your family here with us. Our pest control technician is out every Monday to spray perimeters as well as interiors when needed. Please let us know if this last treatment you had and trying the recommended suggestions by our technician does not clear up your issue. Thank you for choosing Ashton Ridge to call home!
Convenientsubmitted by Joseph D. - |Recommended: YesIt's close to base and a decent school area.
response from property -Thank you for the 4 Stars! I noticed you gave us less than 5 in a couple of categories. Please stop by the office or give us a call so that we can discuss how we can bring up the ratings! we very much look forward to hearing from you.
It is good.submitted by Stephanie M. - |Recommended: YesIt is very nice. Great security for this property. Nice community, neighbors, and staff. Does well with the upkeep and landscaping. Property manager does great at enforcing rules and keeping the property maintained to its best.
response from property -WOW! Thank you for the 5 Stars! I noticed you there are a couple of areas we could improve in. I would love for you to stop by the office or call us to discuss concerns you may have to and to see if we can improve on them.
It's a greatsubmitted by Emmanuel Z. - |Recommended: YesThe apartment complex is very nice. The only issue is the school traffic in the morning and afternoon.
response from property -We very much appreciate the 5 Star review. Please let us know if can be a service to your during your residency with us!
Great place to livesubmitted by Kelvin T. - |Recommended: YesMove in September 2017, worked with Teresa before we actually moved to the area. She was very helpful and worked with us to ensure that we had a easy transition from Texas.
N asubmitted by Taylor H. - |Recommended: YesN a
response from property -Thanks for the 5 stars!
An excellent place to live...submitted by Stephen B. - |Recommended: YesNewly constructed community with first rate customer service from management and maintenance team. They truly go out of their way to ensure you have a wonderful experience living here. In my 27 years of moving around in the military, this community has been the best one to live in by far.
response from property -Thank you so much Mr. Bonner! We are all very happy to have you here and even happier you decided to say with us for another year!
Noise compalainsubmitted by Joanna L. - |Recommended: YesEverything is nice. Just my neighbors are inconsiderate and make so much noise. So I will most like be moving out soon
response from property -Thank you for letting us know about your concerns. Our goal to do whatever is within our means to make sure you have an enjoyable experience. Please know that all concerns and complaints are taken seriously and are addressed appropriately. If you are still continuing to have issues, please call or stop the office so we can see what further action can be taken. The last thing we want is to lose you as a resident!
Very happy living heresubmitted by Beth - |Recommended: YesI have lived here for just over a month and I am very happy with my experience so far. The staff is exceptionally friendly and helpful. Matineance is more on time than I have ever experienced anywhere else. For the most part the apartments seems to be pretty soundproof or I have the world's quietest neighbors haha. The one annoyance would be people saying loud music in their cars late early and the windows upstairs are not all that sound proof since I can hear people if they are just talking outside. Really not a big deal though. They have community activities which are well planned and fun for the adults, children and pets I have a friend that I recommended and she will be moving into this complex as well
response from property -Oh WOW! Thank you so much! It means a great deal to us that you have taken time to acknowledge the things we are doing right! We try very hard to make Ashton Ridge the best place to live and it is residents like yourself that makes what we do so rewarding! Our next event is in December, can't wait to see you there! Make sure your friend mentions your name when she applies! We love resident referrals!
Great place to livesubmitted by Thomas P. - |Recommended: YesLove it
response from property -Thank you so much for the 5 star! Please let us know what we are doing right so we can keep doing it!
Awesome Communitysubmitted by Ariffa P. - |Recommended: YesWe’ve been here 3 months now and have 0 complaints. The location is great, the apartment is as showed online, and the staff is helpful and pleseant. We would definitely recommend others
response from property -Thank you so so much! It's kind words like yours that make our jobs worth doing! We are so happy to have you here!
Great place to livesubmitted by Chicara S. - |Recommended: YesAshton Ridge has great staff and it is a very family oriented community. Love the pool gatherings and activities they have for kids.
response from property -Thank you so much for your feedback! We truly do love our residents and try to do what we can to bring a community feel to the property. We enjoy hosting events for you all, and we hope to see you at our Fall Festival 10/20/2018... we have so much fun planned!!!
Nicely keptsubmitted by Jena M. - |Recommended: YesSeals on doors are poor insects get in a lot, also asked for my storage deadbolt to be fixed I waited for twenty minuets and nobody showed up. The keys get stuck in the doors a lot Neighbors have a ton of people over and take up parking spots for residents. Workers are nice all the time, beautiful inside designs of townhomes I plan to live here for as long as possible the place is great can't control your neighbors.
response from property -Thank you for your feedback! I would like to discuss your concerns in hopes of turning that 4 into a 5!
Treat you like familysubmitted by Stacy D. - |Recommended: YesIt is great They treat you like family. The office staff was really helpful in helping us get settled in since we had to move in without even seeing the apartment first.
response from property -Hi Stacy, Thanks so much for submitting your review. We try our best to treat all of residents the way we'd like to be treated and we are so happy that it shows!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Ashton Ridge at West Creek", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Ashton Ridge at West Creek", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose